Friday, January 31, 2014

How you're perceived, will determine how what you say, do, or present is interpreted.

As children we're taught to read thoroughly and objectively.  If you don't read thoroughly, you'll miss important details.  If you don't read objectively, your personal feelings, experiences, or opinions may change the meaning, intent, or accuracy of the reading or on the extreme end insert elements that weren't there at all.  As adults our reading skills may be further handicapped by relationships and experience.

A few days ago there was a short, lacking in substance and detail news article about a Utah school.  All it stated was 1) some of the parents were a little behind on the lunch account 2) this couldn't be determined until the student reached the cashier implying but not specifically stating that this had to be the first day of notice 3) lunches were thrown out in front of all the students 4) lunches were replaced by an orange and a milk 5) parents usually paid on accounts as notified -- That was all if you're pulling facts.  The rest was reporter commentary on the outrage, anger, and fall out.  This same article was posted by two of my friends.

(Names changed)

Liz is religious.  She's a business owner.  Most of her posts have some religious reference, inspirational text, or the words God or Jesus in them.

Rob is ex military.  He's an educator.  Most of his posts have some sort of political reference.  He posts news, satire, controversial topics.

They both posted the article.  The reactions, even from the same people, were different.  People tend to read the article as posted by Liz with Liz in mind.  They have empathy for the children and their families.  They speak of the injustice and the tragedy.  They talk of how no child should go hungry or be treated this way.  They speak highly of the one cafeteria worker that was helpless to do anything but had the compassion to cry at the plight of these children who remember.  This detail was in the fall out.

In contrast, Rob was viciously attacked.  I read things on free and reduced lunches.  I read the word freeloaders more times than I care to count.  I read the words irresponsible parents.  I read a lot of legislation that should be passed to do away with free and reduced lunches.  None of this was in this article.  The readers were associating past posts with the current one.  In other words they weren't reading objectively.  They read the article with Rob in mind.

Herein lies the danger.  How you're perceived whether or not it's entirely accurate, will in part also determine how everything you say, do, or present is interpreted.  While I believe you should always be yourself, I also believe there are lines that shouldn't be crossed.  An article is an article regardless of who presents it.  The facts don't magically change.  


Friday, January 24, 2014

Nothing you do is insignificant

The gaming industry is one of the most unique places I've ever had the pleasure of working.  Most of the time, you never meet the people you work with, never get past the avatar, or the user name.  I did qualify my statement with "most of the time".  After, you've worked with the same people for years as in any industry, you develop friendships.  A few of my friends and I were working on a game.  I was so absorbed in writing a small playfield back story my Dad and brother easily snuck up on me on their way to the kitchen.  There were times my Mom swore I was always the last one to the table.  My Dad was always full of questions.  He never ceased to want to be in the know with what my brother or I were doing.  That day his questions were directed toward me.  He wanted to know what a computer scientist, an engineer, a ceramic engineer, and a former military man were doing working on a video game.  Easy one.  I was writing the back story.  The guys each had their own things going.  I know they were working out the graphics, dimensions, and physics of the temple.  The material could be fictional but all the equations still had to add up.  My Dad laughed and my brother raised an eye brow.  "Why does a video game have to have a story or make sense?", Dad asked almost rhetorically.  I know what he was alluding to with his light-hearted question.  Technically it doesn't need a back story and it obviously never needs to make sense.  I told them we like for it to be as realistic as possible for immersion players.  Those are people who simply enjoy losing themselves in another world.  Besides, if we don't give one hundred percent to anything we chose to spend our time on, why would we expect anything we do to be successful.  This they understood. 

Nothing you do is insignificant.  Nothing you do is unimportant.         

Friday, January 10, 2014

The definition of normal differs from place to place.

Alyssah:  Momma, I met this guy and he's really weird.
Me:  What's weird about him?
Alyssah:  Well he's twenty three.  He doesn't drink or smoke but he goes out to dance; and, he's a virgin.  But, he's not crazy religious or anything.
Me:  Where's he from?
Alyssah:  Originally he's from the Chicago area but..
Me:  (smiling)
Alyssah:  What?
Me:  Think about it.  He's from the Chicago area.  They're lucky if they drive at that age.
Alyssah:  You're right.  Where he's from, he didn't drive or know anyone so there wasn't any reason to go out.  I guess it's not that weird.
Me:  It takes more than that to make a Chicago area boy weird. (smiles)
Alyssah:  (laughs) He actually pretty cool. (smiles)
Me:  Yeah?
Alyssah:  Yeah.

The definition of what is and isn't normal differs from place to place.  It can be behavioral, dietary, language - think colloquialisms (a danish is a sweet roll and a soda is pop is soda pop is a soft drink is a carbonated beverage), fashion, architecture, flora, and fauna -- to name a few.  Unless you familiarize yourself with the area you won't know what's considered normal.  It's worth noting that acceptable and normal are two entirely different things.  Normal sets a standard.  You never want to allow yourself to fall below acceptable on the normal scale.  It's far better to learn the influences of the area.  In this way, you can always improve yourself.  Falling above interesting on the normal scale places you into the exceptional.  It's an achievable goal you can strive toward.  

Friday, January 3, 2014

Anything but Roses


For as long as I can remember, my Dad always called us from his office on Mom's birthday or their anniversary.  He'd give us money to buy flowers to have delivered to Mom at her office.  He'd take care of the rest.  He always said "pick something nice that your Mom would like" with a smile then he'd roll his eyes and say "no roses".  My Dad grew up surrounded by rose bushes all his life.  He said they were far too common a flower to give to my Mom.  My brother and I always found this funny since my Dad could find the beauty in a dandelion.  He said if they weren't so common, they wouldn't be weeds.  After a time, we could see how a bouquet of wildflowers is infinitely more lovely and meaningful than a bouquet of roses.

After many years of buying flowers for our Dad, we learned many things.  My Dad loves my Mom in a way we can't put to words.  Trust me.  We've tried it.  Things have no meaning until you give them meaning.  It's nothing unless you believe it.  Things become what you perceive.  Those last three apply to most all things in life, not just selecting uncommon flowers for gifts.  

Friday, December 27, 2013

Frame of reference is important

When my brother and I were young we used to recycle heavily because the salvage yards in our area paid well and every teen-ager needs extra cash for the week ends for food, entertainment, and fuel.  After glass bottles became obsolete, one of our favored items were one liter bottles that returned a nickle in our state or in the neighboring state where we visit relatives.  We lived in a small town.  Many of our classmates were sheltered.  The drug store had a candy shop inside.  Many of the stores were mom and pop shops.  For the longest time our grocers all had bakers and butchers in house.  Quality tends to suffer when a community grows.  The reason I bring up the size of my home town and recycling in particular is because I wanted to share the importance of point of reference.  I can illustrate a point using a popular television series episode for example, but there are still those who'll lose the popular culture reference.  Not everyone shares similar experiences in entertainment, education, occupation, travel, readings, lectures, seminars, the arts, or life.  Your life experiences build your frame of reference. 

My brother and I had a friend from school who was fascinated with culture and was unintentionally, extremely naive.  I recall her asking me what Mi hi was with the fascination and sincerity of a six year old.  I had no idea what she was talking about but assumed she was mispronouncing something.  This was the same friend that was fascinated by the "foreign fruit" in our home.  They were California grown mangoes but we didn't like to spoil her illusions.  I thought perhaps she was merely reading the packaging of items that looked unfamiliar to her and mispronouncing some ingredient.  I only figured out what she was talking about because she asked why we bought different soda if it looked and tasted the same.  The Mi hi or 5 cents she was talking about was Michigan Hawaii Oregon - recycle for a nickel.  Her frame of reference was entirely different than mine and she made a lot of assumptions.  We didn't purchase that soda.  However, the person that purchased it for us took notice that we carried one liter bottles instead of two.  I'm afraid we didn't explain to our kindly Auntie that brand didn't matter.  We purchased the one liters for price, convenience, size, and we selected the one with our state on the recycling list on the back.  It's funny that our friend assumed the smaller size meant it was a different kind of product.

Your frame of reference is built by life experience.  Without the proper frame of reference, many misunderstandings can occur.  Some of these misunderstandings may not be harmless.  It can cause unnecessary frustrations.  It only takes a moment of your time to cater your frame of reference for your intended audience.  Even if you don't feel context is important, even if it seems as if anyone and everyone should be able to comprehend it -- read it again.  Always remember, clarity is best.

Friday, December 20, 2013

Everything you do or say intentional or not is absorbed by your children

The holiday season is a time for giving.  Christmas is important to my family.  We have a large family.  Holiday shopping is a leisurely experience that takes many lengthy trips.  On one of our final excursions, it was just me and my oldest daughter.  We decided to stop for a bite.  Since we were in a mall, I sat in the food court with our purchases while my daughter hurried off toward the little counter we decided to purchase from beforehand.  As I was waiting, a large family stopped next to our table.  They were arguing quite loudly.  The mother of this unruly group declared there was no point in whining they would take a bathroom break but wouldn't be able to stop to eat until they bought all the presents they had to buy.  She then started listing who they had left as they continued to argue across the food court.  What caught my attention besides the fact that they were too loud, obnoxious, and ill-tempered to ignore was she said "had to buy".  One of her, I assume, sons made the remark about Aunt Donna? and possibly her family? (I wasn't actually trying to over-hear this conversation) but what he said was "we don't even like them".  I often feel that the definition of the word Gift is lost on people.  A Gift is something you give freely of yourself because you want to in order to bring happiness to its recipient.  It's not an obligation.  Although, I admit I know people who have those.  It's certainly not something you spend time on, torment your family doing, or give to people you don't even like.  Strangers are different.  Random acts of kindness are a manner by which you can be grateful for all you've been blessed.  Obligations are best left to mail order, catalog, or kiosk purchases.  Select a nice fruit basket, seasonal item, gift card, or something from this individuals line of work or area of interest.  It's quite difficult to go wrong in this way if you insist on exchanging holiday items with people you don't like or is just an acquaintance you feel you should give something to for the holidays.  Personally, I send my Christmas cards and holiday greetings.  I never purchase a Gift I don't believe the recipient will love.  For me, it defeats the purpose of giving if you didn't want to give that person a gift in the first place.  Perhaps some people just need to re-evaluate their values not for themselves but for what they're teaching their children who are our future.  Later tonight, my family wraps more gifts.  There's an all night coffee shop with wonderful coffee and snacks.  Thus far, there are sixteen of us here.  The children are helping wrap gifts.  Perhaps, I'll get my brother and brother-in laws to pick up some coffee and snacks, some to go and some standing orders for whoever needs it.  It's a cold night tonight.

Everything you do or say intentional or not is absorbed by your children.  Their definition of many things in life not just Gift depends on you.

Friday, December 13, 2013

Ask but never assume

My daughter recently switched apartments.  During the move, her Xbox hard drive was misplaced.  She dropped by a local shop to pick up another one and a longer HDMI cable.  The associate that was assisting her was making small talk.  Generally it's good practice to make small talk with your customers.  He was awkward.  One of the first things he said was "what kind of Xbox does your boyfriend have?"  When you make assumptions about the end use of any product, you risk losing that sale.  I purchased a nice waffle maker for a male member of my family this Christmas.  A few years ago, my brother gave me ties for my birthday.  Placing artificial labels on products isn't only limiting but can be fatal to your business.  When I purchase products, I don't expect them to be gender labeled nor do I expect sales associates to blatantly tag them as such.  If I find such inconsideration, there are other brands and other shops.  

Friday, December 6, 2013

Nothing is impossible.

A number of years ago, I met a talented developer.  After working together on a number of projects, we became good friends.  She's one of my better friends.  Though I'm familiar with her appearance from online video chats, I only learned her real first name recently when she asked mine.  It was never necessary information.  People often tell me it isn't possible to have close friends you've never met.  There's something missing.  If that's the case, the missing element isn't trust. 

Last year during November, we were working on a project.  I recall her telling me her headset was busted.  I made an offhand remark about all the sales going on and that it should be inexpensive to replace it.  She didn't respond for quite a long period of time.  I assumed she was working.  When she finally replied, she told me she couldn't replace the headset with just any headset.  She had sent off for a particular one.  At this point, you're likely thinking she's vain or spoiled.  I assure you that isn't the case.  She had never told anyone she worked with before me on that night.  She required special equipment because she was deaf.  The equipment allowed her to feel the sound waves as if she could hear them.  I would've never known had she not told me. 

I've never felt sorry for her.  She's one of the best.  Yet, I realize there are many things that are taken fore granted for the simple reason that they're gifts we're all born with so we never know what it's like to live without them.  Some people will never see the sunrise.  Others will never earn your trust.  Some people are born blessed.  Others work for their blessings.  She taught me to turn my disadvantages to my advantage and never to take anything fore granted.  Be grateful for your blessings but if you're not so blessed work toward it.  Nothing is impossible.    

Friday, November 29, 2013

Our world revolves around time and convenience.

My brother filters all our drinking water.  It takes forever.  There's nothing wrong with our water.  My daughter's senior science fair project a few years ago actually show it's far more pure than the surrounding areas.  My brother is convinced it makes a difference.  I don't like to argue.  Besides, one day we'll be under boil order and that won't be necessary.

We all like home made things, baked goods, fresh brewed latte, and fresh brewed tea.  I take the time to do these things.  Of course it's certainly simpler to use the Kuereg to brew tea.  Easier isn't always better.  It's still good to drink.  It's fast.  However if we have time fresh brewed tea is always welcome.

We like to mock my bother in law Mike.  They're friendly jibes.  He knows we love him.  He also makes the best coffee.  As well he should since he's particular about coffee beans and uses a coffee press and filtered water.  Our family exists on coffee.  Waiting is killer but worth it.

Our world revolves around time and convenience.  Patience isn't a strong suit for those who need things done an hour ago, yesterday, or last week.  Isn't it better to guarantee quality, to get exceptional by giving time than to settle for good.  The question is rhetorical.  The coffee I drink on a daily basis is extremely good.  I would even say some of it is delicious.  However, I know of few high class restaurants that can brew a finer cup of coffee than my brother in law Mike.  He's patient enough to rise and brew that every morning.

What's more important, time or excellence?  Can you find a balance you're willing to live with between convenience and quality?

Friday, November 22, 2013

People play games. Online, on the phone, and offline in real life. Most of the time I enjoy playing but not all the time.

"Click here if you remember [fill in the blank]".  Often, this will have an image instead of text.  This is an interesting game particularly if someone starts a discussion thread beneath the post.  I remember things from before I was born.  I read and am quite fond of antiques.  I'm a nightmare waiting to happen because I'm fond of games and not fond of divulging my age.  I've never been dishonest but then no one has ever really asked me precisely how I remember or I've been extremely lucky if you believe in luck.  When I was seventeen, I had the privilege of working in a clinic during the summer.  The doctors loved both the newest technology and the oldest antiques.  It would be an understatement to say that our offices were unique. 

People play this game because it's fun to belong and reminisce.  Who doesn't want to take a trip down memory lane?  It's always great for a few laughs.  People ask this question to judge your honesty on your age if you listed it.  If you recall something that was a short lived fad or was replaced by something else five or ten years before you were born and you have a funny story to go along with it, something doesn't add up.  Many people no longer list vital information such as age, sex, relationship status, location, education and work information.  If it's a personal account, it's no one's business but your own.  If it's a business account, you're there to make connections.  That information is business related and public anyway. 

All data is valuable.  Discerning male from female isn't impossible.  Relative location can be identified by your ip address or locations you visit.  Relationship status is a bit more difficult but as social networks are privy to all your posts, it only takes one mention.  "Click here if you remember..." verifies your age group.

There's another game you've probably played.  It involves a storyline.  You fill in this storyline with the nine people in your friend's box.  These friends, visible or not, aren't random.  They change based on an algorithm that takes into account friends you prefer, favorite, subscribe to, and follow before other friends.  People you just follow and pages you like are not considered friends and therefore not a factor.  Essentially, it's who you interacted with last over a period of time.  Not who interacted with you last over a period of time.  There's a difference.  Why is this information even interesting? It's the last nine friends you took the time to interact with -- obviously.  Think of these friends as your miniature network.  Now consider whether they all went to the same high school or college or worked for the same employers past or present.  Their points of intersection or what they have in common are most likely also what they have in common with you.

People play games.  Online, on the phone, and offline in real life.  It prevents them from having to ask direct questions that you'll probably reject answering.  A while back, I visited another state where I happen to have many relatives.  We had stopped at a familiar place.  I was seated comfortably waiting, reading my Kindle while my daughters decided what to order.  I was approached by a young woman who knew my family surname.  It's not difficult.  We look alike.  Instead of asking me who I am which by the way is culturally not rude.  She instead asked about Mama, everyone knows my Grandmother.  She explained which neighborhood she grew up in and asked which neighborhood I grew up in.  [Enter the game]  This information tells her what school district I would've attended in my youth.

As much as I enjoy games because I have nothing to hide and to be honest it's just a game, there are times I'd like to be asked what pizza toppings I prefer without knowing there's some underlying motivation.